Privacy policy

What we collect, why we collect it, and what you can ask us to delete.

Last updated 01 September 2026

What we collect

We collect the details you give us when you create an account or place an order: your name, email, phone number and delivery address.

We also collect basic technical data — device type, browser and pages viewed — so the site works properly and we can spot problems.

How we use it

We use your data to fulfil orders, provide support, and — only if you opt in — send offers.

  • Processing and delivering your order
  • Handling returns, exchanges and warranty claims
  • Checks that protect you and us from fraudulent orders
  • Marketing emails, only with your consent

Payments

Online payment is not switched on yet, so no card or UPI details are taken on this site and nothing is charged when you place an order.

Your rights

You can ask us for a copy of your data, ask us to correct it, or ask us to delete your account. Write to support@clayserve.example and we will respond within 30 days.